Application Support: Difference between revisions
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(Created page with "openinverter is an opensource project, i.e. there is no large company behind it that has payed employees. Therefor all products that you buy in the openinverter shop, the EVBMW shop or that you order yourself from a PCB manufacturer are self-supported. It means you need to research the needed information on the forum or on this wiki. The developers are well aware that this research can be a show stopper. Since we don't want people to get stuck in their project there are...") |
Jason arnold (talk | contribs) m (Spelling and minor formatting fixes) |
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Openinverter is an opensource project, i.e. there is no large company behind it that has paid employees. Therefore all products that you buy in the openinverter shop, the EVBMW shop or that you order yourself from a PCB manufacturer are self-supported. It means you need to research the needed information on the forum or on this wiki. | |||
The developers are well aware that this research can be a show stopper. Since we don't want people to get stuck in their project there are | The developers are well aware that this research can be a show-stopper. Since we don't want people to get stuck in their project there are paid support options: | ||
* Johannes Hübner offers [https://openinverter.org/shop/index.php?route=product/product&path=60&product_id=65 support time by the hour]. Most commonly you will [https://openinverter.org/forum/viewtopic.php?t=937 grant remote access] to your inverter and speak via video chat to diagnose and solve problems | * Johannes Hübner offers [https://openinverter.org/shop/index.php?route=product/product&path=60&product_id=65 support time by the hour]. Most commonly you will [https://openinverter.org/forum/viewtopic.php?t=937 grant remote access] to your inverter and speak via video chat to diagnose and solve problems | ||
* Janosch Oppermann will offer application support soon. Will update here once this has started | * Janosch Oppermann will offer application support soon. Will update here once this has started | ||
Revision as of 08:31, 4 July 2023
Openinverter is an opensource project, i.e. there is no large company behind it that has paid employees. Therefore all products that you buy in the openinverter shop, the EVBMW shop or that you order yourself from a PCB manufacturer are self-supported. It means you need to research the needed information on the forum or on this wiki.
The developers are well aware that this research can be a show-stopper. Since we don't want people to get stuck in their project there are paid support options:
- Johannes Hübner offers support time by the hour. Most commonly you will grant remote access to your inverter and speak via video chat to diagnose and solve problems
- Janosch Oppermann will offer application support soon. Will update here once this has started